Customer service and loyalty are 2 areas that we take very seriously at The Candyman Cleaning Company. We have a dedicated team who will look after you throughout every part of your experience with us.
We believe you deserve our undivided attention. We will keep in contact to make sure you are happy with our services and find out if there is anything we can do to improve. On the flip side though, if you would rather be left alone that’s fine as well.
We offer a wide range of loyalty promotions, that are available to new and old customers alike. Also, make sure you keep an eye out after we have been, we often like to leave behind the odd gift encase you miss us whilst we are away.
Your experience with The Candyman Cleaning Company will go something like this:
When we first meet
At Candyman we offer a free of charge initial consultation. We’ll pop round to see you, have a cup of tea and a chat about what you need from us. This gives you the chance to show us anything specific about your property you that you feel might need special attention, and at the same time we can offer you our expert opinion on how me might tailor your clean to suit you.
Next we will assign your cleaner. Your cleaner will be trained and certified to a standard that we deem suitable to deal with your account. If you prefer you can meet them before they begin work, and if you are happy with them; which we’re sure you will be, then we won’t ever send you different cleaner without advanced notice and unless absolutely necessary. You are also free to change your cleaner with us at any time should you wish to do so.
We pride ourselves on our after care. We want to know if there is anything more we can do for you, so we will keep in contact (in the least annoying way possible) to make sure you are getting everything you need from your cleaner and our service. You are also free to call us at any time, we will make sure you have a personal account handler at our head office and who understands your needs and will make sure you are getting the best from us.
Sound too good to be true? Give us a call and we’ll prove it!
Remember, check out our ‘promotions page’ regularly to see if anything suits you.